Every Call Matters

Every Call Matters

The Wests Group, through the NSW Government ClubGRANTS program, is proud to support Lifeline Hunter with a $50,000 donation. This funding will strengthen the psychological safety and development of 50 local volunteer Crisis Supporters who answer calls to the 13 11 14 crisis line.

Behind every call is a trained volunteer providing calm, compassionate support to individuals experiencing emotional distress and mental health crises. This funding will help prevent volunteer burnout, enhance ongoing training and wellbeing initiatives, and improve retention — ensuring accessible, high-quality crisis support remains available to the community.

A responsive and sustainable crisis support service is critical to suicide prevention, reducing the wider impact of mental health crises, and reassuring the community that support is available at any time. Through this partnership, the Wests Group is helping safeguard a service that continues to save lives and strengthen community wellbeing.