Responsible Gambling Policy Statement

The Wests Group Australia acknowledges the responsibility and privilege of holding a license to operate gaming machines and other forms of gambling within the state of New South Wales. The Wests Group Registered Clubs encourage the responsible use of gambling facilities within each of the Clubs and abides by the Club Gaming Code of Practice.

Policy Statement

The Board of The Wests Group Australia have formally adopted the following policy statement and will always:

  • Ensure the provision and use of gambling products occur in a safe and enjoyable manner;
  • The Wests Group Australia will prioritise customer welfare and sustainable gambling activities;
  • The Wests Group Australia will adopt responsible gambling and harm minimisation measures in accordance with the Club Gaming Code of Practice; and
  • The Wests Group Australia will promote the social and economic benefits of responsible gambling and the gaming industry.

Club Contacts

Company

Contact

Phone

Email

The Wests Group

Responsible Gambling Officer

02 4935 1200

gamingcompliance@westsnewcastle.com.au

Responsible gambling provider

ClubSafe

1800 997 766

clubsafe@clubsnsw.com.au

GambleAware NSW

gambleaware.nsw.gov.au

1800 858 858

info@responsiblegambling.nsw.gov.au

Local Counselling Service

GambleAware

Hunter New England

1800 497 065

gambleaware@centacarenenw.com.au



The Manger on Duty can facilitate a Multi Venue Self Exclusion at any time during club trading hours.

Please ask at Reception to see the Duty Manager.