Membership FAQs

Wests membership is only available to individuals aged over 18 years and over.

A financial Wests member (Full, Pensioners, Perpetuals and Senior Perpetual) receives a range of benefits including 10% off food at our restaurants and casual eateries, 15% off beverages at public bars, a free Newcastle Knights Red Membership, best rates at our hotels, retailer discounts, digital membership card, member only offers, digital communication and the opportunity to earn Wests reward points simply by swiping your membership card at every transaction as part of the loyalty program. All benefits are listed for each membership when purchasing online.

Financial excludes free Social membership.

• 10% discount on any home match game day tickets

• 10% discount on merchandise at the Knights Club Shop (online only)

• Invitations to Knights members exclusive events

• Knights eNewsletter Subscription

Wests members including social members can opt in to receive a free Newcastle Knights Red Membership. To opt in, select the Red Membership when joining or renewing through the member portal. Already a member and want to upgrade? Head to the member portal and add the free membership under the Update Details section, or head to the help desk at your local Wests Club. Temporary members are excluded from this benefit.

All Wests members (excluding socials) are entitled to participate in the Club’s loyalty program on the basis of the terms and conditions of Wests membership. The program entitles the member to earn bonus points in club.

Bonus Points/Wests Reward points are the points you can earn by purchasing food and beverage with your membership card or playing electronic gaming machines with your membership card correctly inserted at any Wests club. For every 100 bonus points equals $1 to spend in clubs only.

Simply scan your Wests digital card on your device Digital Wallet (or in the Wests Rewards App) or your physical card at the point of sale to earn reward points (excluding social members).

Visitors are welcome into any of our Wests Clubs however they will need to sign in on arrival as a Social Member to enter the club. You can join as a Social member for free online through the member portal or on arrival at the club. Explore our other membership options to receive member benefits and discounts.

Yes, you can join and renew memberships online through the membership portal.

If you don’t have a mobile and/or email for your membership, please visit the help desk at your local Wests Club to become a member.

Once your photo ID has been verified a QR code will become visible on your Wests digital membership card and it will be available for use immediately to access discounts, collect points and redeem vouchers.

If you have joined to be a Wests member online, you will need to verify your identity. On arrival, you will be asked to present your photo ID to a staff member at the help desk to activate your member account in order to access the club and start earning reward points.

Your digital card will display as blue in your wallet. Once your membership has been verified, the card will change to the colour of the corresponding membership type.

Full and Pensioners members will have have a new Silver card in 2027. To update your digital card, simply refresh the digital wallet in your device after your join or renew and the new digital card will be displayed. If you haven't download the digital card, click here to log in to the member hub and follow the steps.

Social members will retain the bronze card and perpetual members will retain a gold card. All membership types will have the option to choose (or change) either a Wests or Knights theme for the digital wallet card designs. All members can access a digital card to download onto a smart phone. If you wish to receive a physical card, please visit the help desk at your local Wests Club.

You will be able to update your details via the membership portal or by visiting our help desk where our friendly staff can assist.

Membership expires on the 1st of February every year. For Full and Pensioners members who have not renewed their 2026 membership, the membership will expire on 1st of February 2027. If you decide not to renew your current membership will automatically transition to a Free Social membership on February 1, 2027, ensuing your continue to enjoy uninterrupted access to our Club facilities but excludes Loyalty Program benefits. To cancel after February 1, 2027, simply visit the Help Desk. As a social member, you will receive or can download if a you haven't already, a new digital card that doesn't expire.

Cards for Perpetual memberships don't expire.

Social members can upgrade to a paid membership anytime. Simply visit the Member hub and select Upgrade or visit any of our Clubs to upgrade at one of our self serve Kiosks located at Help Desk.

For more information about your Wests membership, view the full terms and conditions here.

The Wests Member Hub is the best place to manage your membership. To access the member hub, you'll need your membership number (located at the front of your card) and the mobile number you provided during your membership registration. If you didn't provide a mobile number during registration, please visit any of our Clubs, and we can update it for you, enabling you to begin using the member hub.

• View vouchers and points: Check membership, meals and treat vouchers available plus and keep track of your points and benefits.
• Update your personal details: Keep your personal details up to date so you never miss news from Wests, add your Free Knights Red Membership or change your digital card design. All in one place!
• Update your communications preferences: Stay up to date with what is happening at Wests and chose the type of communications you want to receive.
• Download your digital membership card: No wallet, no problem! In 3 simple steps add the digital membership card to your phone and never miss a discount when you visit the Wests venues.

Click here to access the Member Hub or visit https://members.mywests.com.au...